Showing posts with label Frequent Questions. Show all posts
Showing posts with label Frequent Questions. Show all posts

Friday, November 29, 2019

Frequent Question Friday

Q & A: Which inflatables are good for each age group? 

Magic Jump Rentals has a wide variety of inflatable combos, bounce houses, and obstacle courses, but you might wonder what would be a good choice for a specific age group. The great thing is, we have something that everyone can enjoy and perfect for their age. 

Check out the list below to help you decide which rental will work best for you and your guests. 

Lidya Nada / UnSplash 

Toddlers

We have something for the little ones. Magic Jump Rentals has some toddler-friendly inflatables that they will love. Here are just a couple of options from our toddler units: 

  • Castle Toddler Combo: This Castle Toddler Combo is perfect for your little prince or princess. The combo includes inflatable characters for them to bounce around with and a slide insides. 
  • Fun City Toddler Combo: This toddler combo has plenty of inflatable activities for the kids to play with. The combo includes slide, tunnel and jumping areas. 
  • Mickey Park Toddler Combo: Play with Mickey and friends in this awesome toddler combo. It has a slide, bouncing area, climber, and games for them to play inside. 
  • Bounce N Learn: Our Bounce N Learn is a classic option for your little ones to jump around and have a fun time. This bouncer is specifically for ages four and under.

Ages 5-8 

Looking for something for the age range between 5-8, we have you covered. Our Lite units and combos are an excellent choice for younger kids but still giving them that big-kid experience. Here are some of the Lite units: 

  • Lite Paw Patrol Combo: Bounce around, play some basketball, or go down the slide, this Paw Patrol combo is excellent for kids! Perfect for up to 5 kids at a time. 
  • Candy Playground Combo: This beautifully colored unit is excellent for kids to jump around in, slide, or climb. There are inflated characters throughout the combo for kids to play with as well. 
  • Lite Toy Story Combo: Is your kid a big fan of Toy Story? Well, we have you covered. This 5 in 1 Toy Story combo is perfect for the kids to jump around, play basketball, climb, or go down the slide. 
  • Most of our Bounce Houses: Our bounce houses are perfect for the age group 5-8, and we have a large selection of themes units for you to choose from. 

Ages 10-14

Want something for your older kids, no problem! Most of our slides wet/dry, obstacle course, and are bigger combos are an excellent choice for the 10-14 age range. These are just a selection of our units, and there are plenty more on our website:
Magic Jump Rentals 45' Fun House 
  • 45' Fun House Obstacle Course: This unit is a recipe for fun! Not only does it include a bounce house and a dual slide, in between the bounce house and slide is an amazing obstacle course with push throughs and a climber. 
  • Multi-Sports Combo: Perfect if your kids love basketball, soccer, volleyball or dodgeball. Not to mention, the whole combo is a great bouncing area. 
  • Wet/Dry slides: We have a great selection of slides that can be used either wet or dry. They come in a variety of heights. The 12' and 14' slides would be perfect for the age range of 10-14.

Ages 15-18+

Don't worry. We have something for teenagers and adults. Magic Jump Rentals has something for everyone. For this age range, the bigger combos work best to accommodate everyone while still having a great time. Here are just a couple of units to give you an idea of what you might want for your part or event: 

  • Extreme Rush Obstacle Course: This 3-piece inflatable is a perfect fit for the older kids and even the adults. Both sides have push throughs, crawl throughs, climbers, and more!
  • Wet/ Dry Slides: Any of our slides will work great for this age group; more specifically, our 17' to 25' slides would be perfect for this age range and adults. 
  • Mechanical Rides: Mechanical rides are a party favorite, and perfect for older teens and adults. 
  • Inflatable Race Track: Great for competitive events, we have a selection of inflatable race tracks. Teens will absolutely love it. 
Magic Jump Rentals has a large selection of rentals; the ones mentioned are just some to give you an idea of what would be suitable for each age range. If you have any questions regarding an inflatable or jumper, do not hesitate to call us (800)873-8989, and we will be more than happy to answer any of your questions. 

Friday, November 22, 2019

Frequent Question Friday

Q & A: Helpful Tips to Keep in Mind with Rentals 



To get the best experience out of your party rentals, here are a couple of helpful tips to remember. 


Don't turn off the Blower If you want your Inflatable Inflated

Turning off the blower will stop the pressure of air going into your inflatable or bounce house, which keeps it up. Without the blower, your inflatable won't inflate. If you ever have questions about your blower or your rental, don't hesitate to call us. A customer rep will be more than happy to help you with any questions regarding the blower or inflatable. 

If for any reason, there is something wrong with the blower and it isn't correctly inflating your jumper or inflatable, call us, and we can send a driver to help replace it with another one. 

If you want the power to your rentals, don't turn off the generator

If rentals are hooked up to one of our generators, please don't turn off the generator during your event. Turning off the generator will result in the loss of power to your rentals. 

Upon delivery, one of our drivers will show you how to turn off the generator once your event or party has ended. If you see that there is something wrong with the generator, please feel free to call us, and a customer service rep will assist you or send a driver to help you. Replacing one of our generators with one of your own isn't a good idea. We cannot guarantee that the generator will supply enough power to your rentals, and if something doesn't work correctly, we won't be able to assist you.

Please don't forget to follow the rules

Rules are there to keep the participants safe. All of our bounce houses have a set of rules printed on the front before entering the unit. Keep the rules in mind since they are there for your safety and the safety of others.

For jumpers, there are many sizes available to rent, which also means the number of participants that can be inside at one-time may vary. If it is advised that there be five children at one-time, please be sure to follow the rules since allowing more may result in injury. If there are any questions about a unit or you are unsure of something, don't hesitate to call us and we will be more than happy to answer all your questions. 

When in Doubt ask our MJR drivers or Call

If you run across a problem with your rental or unsure of how something works, we are here to help you and walk you through any uncertainties. If you have questions about the rentals while one of our drivers is setting up, feel free to ask them. 

We want to ensure that you have the best-renting experience with Magic Jump Rentals. Visit us online at MagicJumpRentals.com or call us at (800)873-8989. 

Friday, November 15, 2019

Frequent Question Friday

Q & A: Why are we an 8-hour rental?


One of the most frequently asked questions we get from our customers is, "Why are we an 8-hour rental?" Magic Jump Rentals services many areas of SoCal, and because of this, we need to limit our time of rental. You always have the option to keep your rental overnight, IF it has not been rented out for the next day, which also comes at an additional cost. 

A big reason why we are an 8-hour rental is that when the rentals are returned, we clean every single one of our products to be ready for the next order. The cleaning process takes time, and since we have many orders, we have to make sure that we focus enough time on the cleaning process. This detail benefits our customers because we only want to provide the best and cleanest product for you. 

Once our products are disinfected and cleaned, they are ready to go for their next event. 

The reason for an 8-hour rental is also for the safety and security of our product. Since we entrust that our clients will take the best care of our products while they are rented out, we cannot allow our products to stay longer without proper care, or security that it won't be stolen or damaged.

We try our best to accommodate our customers and want to ensure that they have the best experience renting from us. We Deliver Fun, and we strive to keep true to our motto. Our customer service reps are there to help answer any questions or concerns about your rentals. Visit us online at MagicJumpRentals.com or call us at (800)873-8989.

Friday, November 8, 2019

Frequent Question Friday

Q & A: What to Expect if you are Renting for a Park 


The great thing with Magic Jump Rentals is that we deliver to several locations, business and this includes parks. Parks are a great place to host an event or birthday party, especially if you don’t have adequate space. 

There are a couple of steps to follow when renting for a park to ensure that your rental goes smoothly. 

An important factor if renting to have your event at a park is a permit. Many parks require a permit to have your event at the park. We will not deliver your rentals until we have received a copy of the park permit. After you have booked your rentals, we will advise you to call the park as soon as possible to see if a permit is required and whether there will be accessible electricity for your inflatable. Calling before renting is a good proactive step, but if you have to add a generator to your order, with enough notice, there is no problem. 

A couple of questions you will want to ask the park regarding your event and rentals is: 

  • Do they require a permit to have an event? 
  • Are there designated areas? 
  • Are there any size restrictions on inflatables? 
  • Is there electricity for your rentals, or will you need a generator? 

When ordering your rentals, if you have any questions about how to go about getting a permit, we are more than happy to point in the right direction. 

There is no guarantee that a park will provide electricity or a generator, so calling ahead and asking about the area where you are looking to have your event is essential. 

The good thing about a lot of parks is the big open space, but when it comes to renting inflatables or anything that will require electricity, having a generator is essential. Making sure you rent enough generators for your inflatables, which may include bounce houses, slides, or obstacle courses, is very important to ensure they are adequately inflated the whole time. 

After we have received your permit and have confirmed with the park whether or not you need generator(s), you are ready for your event. 

Magic Jump Rentals wants you to have a fun and memorable event hassle-free. We have a large variety of inflatables, obstacle courses, interactive games, and party rentals that will make your next event one for the books. Visit us online or call (800)873-8989 if you have any questions about our rentals or need help booking. 

Friday, November 1, 2019

Frequent Question Friday

Q & A : How far ahead should you book your rentals with Magic Jump Rentals?

 

We want to make sure that you have the chance to rent what you need for your event and not have to worry about having it booked out. We always recommend booking at least two weeks in advance.

During our peak months which is between June-July and during the month of October we recommend booking your rentals three weeks ahead since our rentals book quicker during those months.

Booking in advance insures your rental and you have plenty of time to makes changes to your order. You have three days before the day of your event to cancel your order without being charged.

If you require insurance for your rentals, for example if it is required by a park, it will take about two weeks to process.

We want you to have the best renting experience and have everything in order for your event. Any time you have any questions or concerns about your rental you can always call us at (800)873-8989.