Frequent Question Friday

Q & A: Why are we an 8-hour rental?

One of the most frequently asked questions we get from our customers is, "Why are we an 8-hour rental?" Magic Jump Rentals services many areas of SoCal, and because of this, we need to limit our time of rental. You always have the option to keep your rental overnight, IF it has not been rented out for the next day, which also comes at an additional cost. 

A big reason why we are an 8-hour rental is that when the rentals are returned, we clean every single one of our products to be ready for the next order. The cleaning process takes time, and since we have many orders, we have to make sure that we focus enough time on the cleaning process. This detail benefits our customers because we only want to provide the best and cleanest product for you. 

Once our products are disinfected and cleaned, they are ready to go for their next event. 

The reason for an 8-hour rental is also for the safety and security of our product. Since we entrust that our clients will take the best care of our products while they are rented out, we cannot allow our products to stay longer without proper care, or security that it won't be stolen or damaged.

We try our best to accommodate our customers and want to ensure that they have the best experience renting from us. We Deliver Fun, and we strive to keep true to our motto. Our customer service reps are there to help answer any questions or concerns about your rentals. Visit us online at MagicJumpRentals.com or call us at (800)873-8989.