Frequent Question Friday

Q & A: Helpful Tips to Keep in Mind with Rentals 

To get the best experience out of your party rentals, here are a couple of helpful tips to remember. 

Don't turn off the Blower If you want your Inflatable Inflated

Turning off the blower will stop the pressure of air going into your inflatable or bounce house, which keeps it up. Without the blower, your inflatable won't inflate. If you ever have questions about your blower or your rental, don't hesitate to call us. A customer rep will be more than happy to help you with any questions regarding the blower or inflatable. 

If for any reason, there is something wrong with the blower and it isn't correctly inflating your jumper or inflatable, call us, and we can send a driver to help replace it with another one. 

If you want the power to your rentals, don't turn off the generator

If rentals are hooked up to one of our generators, please don't turn off the generator during your event. Turning off the generator will result in the loss of power to your rentals. 

Upon delivery, one of our drivers will show you how to turn off the generator once your event or party has ended. If you see that there is something wrong with the generator, please feel free to call us, and a customer service rep will assist you or send a driver to help you. Replacing one of our generators with one of your own isn't a good idea. We cannot guarantee that the generator will supply enough power to your rentals, and if something doesn't work correctly, we won't be able to assist you.

Please don't forget to follow the rules

Rules are there to keep the participants safe. All of our bounce houses have a set of rules printed on the front before entering the unit. Keep the rules in mind since they are there for your safety and the safety of others.

For jumpers, there are many sizes available to rent, which also means the number of participants that can be inside at one-time may vary. If it is advised that there be five children at one-time, please be sure to follow the rules since allowing more may result in injury. If there are any questions about a unit or you are unsure of something, don't hesitate to call us and we will be more than happy to answer all your questions. 

When in Doubt ask our MJR drivers or Call

If you run across a problem with your rental or unsure of how something works, we are here to help you and walk you through any uncertainties. If you have questions about the rentals while one of our drivers is setting up, feel free to ask them. 

We want to ensure that you have the best-renting experience with Magic Jump Rentals. Visit us online at MagicJumpRentals.com or call us at (800)873-8989.